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These are extraordinary times—we’re here to help

At Novartis, we are committed to the health and well-being of our patients, and we are closely monitoring the novel coronavirus (COVID-19) situation. Here are answers to some of the most frequently asked questions.

It's important that you take precautions to reduce the risk of contracting COVID-19 and contact your prescribing healthcare provider if you have any questions or concerns about your COSENTYX® treatment.

You can also reach out to 1-888-NOW-NOVA (1-888-669-6682), Monday–Friday, 8:30am–5:00pm EST, or call your dedicated Personal Support Specialist from COSENTYX® Connect.

To learn more about how Novartis is responding to COVID-19, visit novartis.com/coronavirus.

Taking COSENTYX

Is it safe to continue taking COSENTYX during this time?

It is important that you do not make any changes or stop your treatment without first talking to your doctor. We believe that treatment decisions should be made with your doctor. Every individual’s medical condition and history are different, and only your healthcare provider can decide what is right for you in light of COVID-19.

 

Patient safety is the highest priority for Novartis. As a company, we are taking the novel coronavirus (COVID-19) seriously, and we are committed to keeping the communities we serve updated with any new information we learn that could help inform health decisions related to our medicines.

 

We encourage you to follow the Centers for Disease Control recommendations for staying safe during the COVID-19 pandemic.

Should I take a break or stop taking COSENTYX during the COVID-19 pandemic?

It is important that you do not make any changes or stop your treatment without first talking to your doctor. We believe that treatment decisions should be made with your doctor. Every individual’s medical condition and history are different, and only your healthcare provider can decide what is right for you in light of COVID-19.

 

We encourage you to follow the Centers for Disease Control recommendations for staying safe during the COVID-19 pandemic.

If I am immunocompromised and currently taking COSENTYX, am I at a higher risk of getting COVID-19?

While the US Food and Drug Administration (FDA) has not made any specific warnings for people on immunosuppressant therapies as they relate to COVID-19, COSENTYX is an immunosuppressant and may contribute to a higher risk of infections because of its suppressive effect on the immune system. Every person has different risks and medical conditions.

 

It is important to take precautions to reduce your risk of contracting COVID-19 and to seek prompt medical care if you believe you have been infected. Talk to your doctor or healthcare team about any concerns you have about your health. It is also important to note that under no circumstance should you stop taking COSENTYX without first talking to your doctor.

Should I be taking extra precautions if I am taking COSENTYX during the COVID-19 pandemic?

Do not make any changes to your medication routine that are not directed by your doctor or healthcare team. Otherwise, follow the general safety and hygiene guidelines from the experts at the Centers for Disease Control (CDC), which include handwashing, social distancing, and cleaning surfaces. For details regarding the COVID-19 pandemic, refer to the CDC.gov website.

If I have been exposed to COVID-19 (or I am having flu-like symptoms), should I stop taking COSENTYX?

If you believe you have been exposed to or infected with the virus, your doctor or a healthcare provider is the best person to talk to about any concerns you have about your health. Please seek prompt medical care as soon as you can. It is also important to note that under no circumstance should you stop taking COSENTYX without first talking to your doctor.

Paying for and getting COSENTYX

What if my financial situation has changed due to loss of employment or health insurance?

We understand these are trying times, and Novartis is committed to making your medication accessible and affordable. If your insurance plan is changing, or you are wondering about your co-pay, you can call COSENTYX® Connect at 1-844-COSENTYX (1-844-267-3689) or download the Insurance Coverage Questions brochure. At COSENTYX® Connect, we can help you determine your options to help make COSENTYX more affordable.

 

$0 Co-pay Program.* You could pay nothing for your monthly COSENTYX prescriptions through the $0 co-pay program if you have commercial or private prescription insurance. Click here to register for a $0 co-pay or call 1-844-COSENTYX (1-844-267-3689) and press option 1.

 

Get up to 2 years of COSENTYX for free. During this crisis, if you have commercial or private insurance and your prescription coverage isn’t initially approved, you may immediately get up to 2 years of COSENTYX for free through Covered Until You’re Covered while we work with your healthcare provider to try to secure coverage for COSENTYX.

 

Visit the Novartis Patient Assistance Foundation, Inc. (NPAF), if you have limited or no prescription coverage or cannot afford your medication due to employment loss. You may be eligible to receive Novartis medications for free. Learn more at the Novartis Patient Assistance Foundation or by calling 1-800-277-2254.

Will it be more difficult to get COSENTYX during the COVID-19 pandemic?

At this time, we do not anticipate any shortages or disruptions to our product supply. If you have any other questions, please call your specialty pharmacy or speak with your doctor. You can also reach out to your dedicated Personal Support Specialist from COSENTYX® Connect or call us at 1-888-NOW-NOVA (1-888-669-6682).

Should I ask for an emergency supply of COSENTYX?

While Novartis does not anticipate any supply shortages, we advise all people taking COSENTYX to follow the advice of the Centers for Disease Control (CDC) to get an extra supply of all essential medications, including COSENTYX. We recommend patients talk with their specialty pharmacy or doctor about a 90-day prescription of COSENTYX. You can also call your dedicated Personal Support Specialist from COSENTYX® Connect to help. Filling a 90-day prescription will ensure patients have enough medication to get through the next few months. This could potentially reduce trips to healthcare providers and support our nation’s efforts to decrease the spread of COVID-19.

Can I still get my COSENTYX delivered?

You can still get COSENTYX delivered to your home. Please contact your specialty pharmacy or healthcare provider for more information regarding delivery of your medication.

 

Your dedicated Personal Support Specialist from COSENTYX® Connect may also be able to help. Please contact them directly or call 1-844-COSENTYX (1-844-267-3689) and press option 1.

Visiting my doctor

Is it safe to visit my doctor during the COVID-19 pandemic?

We believe that treatment decisions should be made with your doctor. Every individual’s medical condition and history are different, and only your healthcare provider can decide what is right for you in light of COVID-19.

 

Be sure to call ahead before visiting your doctor. Keep in mind, some healthcare providers may have adopted phone or video chats (also called telemedicine) as a way to safely meet with patients.

 

For details regarding the COVID-19 pandemic and recommendations, refer to the CDC.gov website.

What if I can’t get an appointment to speak with my dermatologist or rheumatologist?

Visit the following links for help finding a doctor who specializes in diagnosing and treating your condition. Be sure to call ahead to see if they are open and seeing new patients. Keep in mind, some healthcare providers may have adopted phone or video chats (also called telemedicine) as a way to safely meet with patients.

 

To find a dermatologist near you who has experience treating moderate to severe plaque psoriasis with biologics, click here.

 

To find a rheumatologist near you who has experience treating active psoriatic arthritis with biologics, click here.

 

To find a rheumatologist near you who has experience treating active ankylosing spondylitis with biologics, click here.

Novartis response to COVID-19

novartis logo

Novartis COVID-19 Response Fund is providing urgently needed support for healthcare workers and communities in more than 50 projects around the world.

Novartis established a $20 million Global Response Fund in mid-March to support communities around the world impacted by the COVID-19 pandemic. The fund aims to support public health initiatives designed to help communities manage the challenges posed by the pandemic, such as programs to strengthen healthcare infrastructure, digital platforms for data collection or dissemination of important public health information, and community health programs.

To learn more about how Novartis is responding to COVID-19, visit novartis.com/coronavirus.

Where can I find additional resources?

To follow the latest information on COVID-19, visit the Centers for Disease Control (CDC) or the World Health Organization (WHO).

 

Click on the advocacy organizations below for the latest news about your condition and COVID-19.

National Psoriasis Foundation Logo
Arthritis Foundation Logo
Spondylitis Association of America

*Program Terms & Conditions:

Limitations apply. Valid only for those with private insurance. The COSENTYX Co-pay Program includes the Co-pay Card, Payment Card (if applicable), and Rebate, with a combined annual limit up to $16,000. Patient is responsible for any costs once limit is reached in a calendar year. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care program, (ii) where patient is not using insurance coverage at all, (iii) where the patient’s insurance plan reimburses for the entire cost of the drug, or (iv) where product is not covered by patient’s insurance. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. Program is not valid where prohibited by law. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. Valid only in the United States and Puerto Rico. This Program is not health insurance. Program may not be combined with any third-party rebate, coupon, or offer. Proof of purchase may be required. Novartis reserves the right to rescind, revoke, or amend the Program and discontinue support at any time without notice.

 

Covered Until You’re Covered Program: Eligible patients must have commercial insurance, a valid prescription for COSENTYX, and a denial of insurance coverage based on a prior authorization request. Program requires the submission of an appeal of the coverage denial within the first 90 days of enrollment in order to remain eligible. Program provides initial 5 weekly doses (if prescribed) and monthly doses for free to patients for up to two years or until they receive insurance coverage approval, whichever occurs earlier. Program is not available to patients whose medications are reimbursed in whole or in part by Medicare, Medicaid, TRICARE, or any other federal or state program. Patients may be asked to re-verify insurance coverage status during the course of the program. No purchase necessary. Program is not health insurance, nor is participation a guarantee of insurance coverage. Limitations may apply. Enrolled patients awaiting coverage for COSENTYX after two years may be eligible for a limited Program extension. Novartis Pharmaceuticals Corporation reserves the right to rescind, revoke, or amend this Program without notice. Program enrollment must occur by 12/31/20.

 

These temporary measures will be in place until November 1, 2020. Patients enrolled in COSENTYX® Connect after this date will be enrolled in Covered Until You’re Covered subject to the standard business rules. We will continue to monitor COVID-19 marketplace dynamics to assess any change to this current end date of 12/31/2020.

5/20 T-COS-1389723

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Indications

COSENTYX® (secukinumab) is a prescription medicine used to treat adults:

  • with moderate to severe plaque psoriasis that involves large areas or many areas of the body, and who may benefit from taking injections or pills (systemic therapy) or phototherapy (treatment using ultraviolet or UV light, alone or with systemic therapy)

  • with active psoriatic arthritis

  • with active ankylosing spondylitis

  • with active non-radiographic axial spondyloarthritis and objective signs of inflammation

Important Safety Information

Do not use COSENTYX if you have had a severe allergic reaction to secukinumab or any of the other ingredients in COSENTYX. See the Medication Guide for a complete list of ingredients.

COSENTYX is a medicine that affects your immune system. COSENTYX may increase your risk of having serious side effects such as:

Infections

COSENTYX may lower the ability of your immune system to fight infections and may increase your risk of infections.

  • Your doctor should check you for tuberculosis (TB) before starting treatment with COSENTYX.
  • If your doctor feels that you are at risk for TB, you may be treated with medicine for TB before you begin treatment with COSENTYX and during treatment with COSENTYX.
  • Your doctor should watch you closely for signs and symptoms of TB during treatment with COSENTYX. Do not take COSENTYX if you have an active TB infection.

Before starting COSENTYX, tell your doctor if you:

  • are being treated for an infection
  • have an infection that does not go away or that keeps coming back
  • have TB or have been in close contact with someone with TB
  • think you have an infection or have symptoms of an infection, such as: fevers, sweats, or chills; muscle aches; cough; shortness of breath; blood in your phlegm; weight loss; warm, red, or painful skin or sores on your body; diarrhea or stomach pain; burning when you urinate or urinate more often than normal

After starting COSENTYX, call your doctor right away if you have any signs of infection listed above. Do not use COSENTYX if you have any signs of infection unless you are instructed to by your doctor.

Inflammatory Bowel Disease

New cases of inflammatory bowel disease or “flare-ups” can happen with COSENTYX, and can sometimes be serious. If you have inflammatory bowel disease (ulcerative colitis or Crohn’s disease), tell your doctor if you have worsening disease symptoms during treatment with COSENTYX or develop new symptoms of stomach pain or diarrhea.

Serious Allergic Reactions

Serious allergic reactions can occur. Get emergency medical help right away if you get any of the following symptoms: feeling faint; swelling of your face, eyelids, lips, mouth, tongue, or throat; trouble breathing or throat tightness; chest tightness; or skin rash. If you have a severe allergic reaction, do not give another injection of COSENTYX.  

Before starting COSENTYX, tell your doctor if you:

  • have any of the conditions or symptoms listed above for infections

  • have inflammatory bowel disease (Crohn's disease or ulcerative colitis)

  • are allergic to latex. The needle caps contain latex.

  • have recently received or are scheduled to receive an immunization (vaccine). People who take COSENTYX should not receive live vaccines.

  • have any other medical conditions

  • are pregnant or plan to become pregnant. It is not known if COSENTYX can harm your unborn baby. You and your doctor should decide if you will use COSENTYX.

  • are breastfeeding or plan to breastfeed. It is not known if COSENTYX passes into your breast milk.

Tell your doctor about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements. Know the medicines you take. Keep a list of your medicines to show your doctor and pharmacist when you get a new medicine.

How should I use COSENTYX?

See the detailed Instructions for Use that comes with your COSENTYX for information on how to prepare and inject a dose of COSENTYX, and how to properly throw away (dispose of) used COSENTYX Sensoready® pens and prefilled syringes.

  • Use COSENTYX exactly as prescribed by your doctor.

  • If your doctor decides that you or a caregiver may give your injections of COSENTYX at home, you should receive training on the right way to prepare and inject COSENTYX. Do not try to inject COSENTYX yourself, until you or your caregiver has been shown how to inject COSENTYX by your doctor or nurse.

The most common side effects of COSENTYX include: cold symptoms, diarrhea, and upper respiratory infections. These are not all of the possible side effects of COSENTYX. Call your doctor for medical advice about side effects.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

 Please see full Prescribing Information, including Medication Guide.